Contact information

We are always here to listen. Whether you need assistance with an order, advice on curating the perfect mindful gift, or simply want to share your family's experience with our collections, our Customer Care team is ready to help.

1. Customer Care

The most efficient way to reach us is via email. Please allow 1-2 business days for our team to respond with the care and attention your inquiry deserves.

• Email: Service@smileyworldkids-hsun.com
• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)

*If you are inquiring about an existing order, please kindly include your Order Number in the subject line so we can assist you promptly.

2. Press & Partnerships

We are always open to exploring meaningful collaborations with mindful creators, press, and wholesale partners who share our vision for childhood and design.

3. Mailing Address

For written correspondence or official inquiries, you can reach our headquarters at the address below. (Please note: This is not a return address. For returns, please refer to our Returns Policy.)